These regulations apply to visitors and users of the artesana.fr website. By accessing, browsing, and generally using artesana.fr (hereinafter referred to as the “Site”), you agree to comply with its legal terms and conditions of use.
Intellectual Property
The entire content of this Site, regardless of its nature, is the exclusive property of artesana.fr and is protected by copyright and related rights legislation. Protected under intellectual property law — including copyrights, trademarks, patents, and other proprietary rights — are also all materials displayed in banners, informational or promotional messages, as well as materials submitted by users for publication on the site.
a. Any comment must respect intellectual property rights. Users are personally liable for any breach of copyright and related rights laws.
b. The name “Artesana”, its logos and associated symbols, as well as any combinations thereof with words or graphic symbols used on the Site, are the exclusive property of Klaus SRL. They may not be used without the prior written consent of the trademark owners. Abusive use of the Site is prohibited and subject to the applicable legal norms, entailing user liability.
c. Information and messages communicated on artesana.fr or transmitted through this website cannot be considered confidential and, once posted, become the property of the Site.
d. The owner of artesana.fr reserves the right to take any necessary action regarding the content of the Site.
User Rights
Users have the right to access, browse, and use this Site in accordance with the general terms and conditions set out in this document.
Confidentiality
With your consent, Artesana representatives may contact you with information about news, events, and products promoted by Artesana via email, SMS, telephone, or other digital channels such as social media. Your data — including name, email address, and phone number — are collected through artesana.fr via pop-ups, the online shop, or contact forms designed for communication purposes.
To tailor communications according to your preferences and to provide you with a personalized experience, we may analyze and combine your personal data. These are securely stored on our servers. To send secure emails or SMS messages, Artesana works only with authorized providers of hosting, SMS, and emailing services that ensure confidentiality and compliance with national and European GDPR regulations.
When analyzing and combining your personal data, we do so only in accordance with GDPR legal requirements, which may involve obtaining your prior consent or additional information.
These data may include:
Information you choose to share with us such as your name, email address, home address, phone number, and social media profiles.
You may withdraw your consent for the collection of personal data at any time.
Visitor/User Obligations
Users agree to:
a. Use the Site only for lawful purposes;
b. Not abuse the Site’s technical and protective measures;
c. Refrain from engaging in hacking, cracking, or similar activities that could affect the operation or security of the Site;
d. Not introduce code, malware, or viruses that could endanger data or system security;
e. Not copy, store, distribute, archive, or reproduce materials from the Site in any form;
f. Not post illegal, abusive, threatening, obscene, racist, or defamatory messages;
g. Not post advertisements or spam;
h. Not publish commercial messages, recommendations, or solicitations;
i. Not disclose confidential information;
j. Not post content that could damage the reputation, market value, or image of any person, product, or brand;
k. Not collect personally identifiable information from other Site users.
Responsibilities
a. Users are fully responsible for the comments they post.
b. The owners and administrators of artesana.fr are not liable for:
– the form or content of user comments;
– any breach of the rules by users;
– damages of any kind resulting from use or inability to use the Site;
– interruptions of the Site or servers;
– security breaches, bugs, or viruses;
– loss of data or information;
– content provided by third parties or linked websites;
– or any force majeure or external causes beyond our control.
c. Content on artesana.fr (including comments) may be edited, moved, or deleted by the Site owner or authorized persons without prior notice.
d. The owner of artesana.fr is not responsible for any modification, suspension, or interruption of the Site’s services.
e. The opinions expressed on artesana.fr belong to their respective authors and do not represent official positions.
To create links or banners to or from artesana.fr, please send a written request via the contact form. Approval will be given in writing (by email, fax, or mail).
Return Policy
Food products, by law, cannot be returned. Please contact us to determine the necessary steps if an issue arises. Artesana complies with European Union legal provisions on return policies.
Processing of Personal Data
By completing any registration form on artesana.fr, users give their express consent for their personal data to be processed by Artesana for the stated purposes of this Site and for statistical purposes, in accordance with GDPR and applicable European regulations.
All users are guaranteed their rights under GDPR — including the right to be informed, the right of access, rectification, deletion, and objection. You can request removal from the Artesana database by submitting a written request through the contact form on the Site.
Upon written request addressed to the owner of artesana.fr, we undertake to correct, update, block, delete, or anonymize, free of charge, any data that are not processed in compliance with GDPR and data protection laws.
Artesana assumes no responsibility for incorrectly entered personal data.
Sanctions
a. Breach of these rules by visitors or users may result in message deletion, warnings, or temporary/permanent access restriction.
b. For serious violations, Artesana reserves the right to notify competent authorities.
Final Provisions
The terms and conditions of this Site may be modified at any time without prior notice and take effect upon publication on the website. We recommend reviewing them periodically.